Privacy Policy

1. Introduction

Omnibytes LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We are registered in England and Wales under company number 12070738. Our registered office is at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. For the purposes of UK GDPR, we are the data controller.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email, phone, address)
• Company information and VAT numbers
• Payment and billing information
• Communication preferences
• Job application information (CV, cover letters, qualifications)

Automatically Collected Information

• IP address and location data
• Browser type and version
• Pages visited and time spent on site
• Referring websites and search terms
• Device information and screen resolution

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling business orders
• Providing customer support and technical assistance
• Processing job applications and recruitment
• Sending marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and maintaining security

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Legitimate Interest: For business operations and website analytics
• Contract Performance: To fulfill purchase orders and service agreements
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: For VAT records and other regulatory requirements

5. Data Sharing and Third Parties

We may share your information with:

• 3PL providers and shipping partners for order fulfillment
• Payment processors for transaction processing
• Professional advisors (lawyers, accountants, auditors)
• Government authorities when legally required
• Service providers who assist with website operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Transfers

As we operate globally, your data may be transferred to countries outside the UK and European Economic Area. When we do this, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Appropriate security measures

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and regulatory requirements (typically 7 years for business records)
• Resolve disputes and enforce agreements
• Pursue legitimate business interests

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data in certain circumstances
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Restriction: Limit how we use your data
• Withdraw Consent: For processing based on consent

9. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. Please see our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.